Care & Maintenance

  • Wipe furniture surfaces with a damp cloth in a weak solution of mild detergent, dry off with a clean cloth.

  • Do not use any furniture polish, cleaner or wax, as such products cause a residue build-up, which has a detrimental effect and alters the appearance of the furniture.

  • Do not allow hot or cold items to come in contact with the wooden surface and use coasters and mats where appropriate.

  • Wipe off any stains and spillage immediately (especially bleaches, strong mineral acids or juices) to avoid permanent staining.

  • Do not place furniture in direct sunlight or near a direct heat source.

  • Laminate surfaces may be cleaned with detergents, provided they are not abrasive and do not contain acids or bleach.

  • Do not use wooden furniture outdoors, unless specified so.

  • For outdoor wooden furniture (typically iroko or teak), we recommend oiling the surface at least every six months.

 

UPHOLSTERED FURNITURE:

  • Upholstery should be brushed with a soft cloth or gently vacuumed on a weekly basis to remove dirt and dust.

  • Do not use soap, ammonia, bleach or other cleaners intended for use on hard surfaces.

  • Spills on a fabric can be removed with a dry cloth if done immediately, professional dry cleaning might be required for more stubborn stains.

  • Avoid soaking the fabric and vigorous rubbing, instead gently blot the spillage.

  • No fabric is stain resistant unless specified.

  • Leather upholstery is likely to have natural scars and over time is susceptible to stretching and subsequent bagging.

  • Do not use creams, waxes or polishes on leather, instead use a damp cloth to remove grease and dust.

  • Apply a leather conditioner every six months to prevent the leather from drying.

  • Faux leather may be cleaned with a damp, soft cloth using lukewarm water.

 

METAL FURNITURE:

  • Clean regularly with a soft damp cloth.

  • Do not use any abrasive or powder detergents that could damage the polished surface.

  • Do not allow hot or cold items to come in contact with the metal surface and use coasters and mats where appropriate.

  • Spillages should be removed immediately, acidic liquids will mark the surface very quickly.

  • Use a furniture polish to restore a stainless surface that has lost its shine.

  • To remove minor scratches, re-polish the surface with iron-free abrasives (such as nylon pads), do not use ordinary steel wool as this will damage the surface.

  • Do not use products containing ammonia, strong acid solutions or abrasive cleaners, which may damage the lacquer.

  • Do not use metal furniture outdoors, unless previously specified.

 

GLASS:

  • Use glass cleaner and a dry, soft cloth to buff.

 

OUTDOOR FURNITURE:

  • Soft furnishing should not be left outside during rain.

  • Wooden furniture should be re-treated regularly (twice a year) with wood oil to maintain its appearance.

  • Wooden furniture should be stored away in winter.

  • Clean wooden furniture regularly with a mild detergent solution and a soft cloth.

  • Grease spots can be removed with a de-greasing agent and gentle scrubbing, followed by rinsing with cold water.

POLYPROPYLENE OR POLYETHYLENE:

  • Clean with a damp, soft cloth using lukewarm water.

  • Do not use detergents containing bleach.

  • For stubborn marks, use a non-abrasive cleaning cream or white distilled vinegar and baking soda.

 

STONE, MARBLE, QUARTZ AND CONCRETE:

  • Stone is durable, but also porous and more likely to stain.

  • Acidic food (such as tomato, mustard, fruit juice, wine, coffee) will cause a permanent stain.

  • Wipe the surface with warm water and soap.

  • Do not clean any stone or marble with aggressive sanitising sprays, including D10 cleaner and abrasive cleaning cloths.

  • Stone surfaces can be polished using standard polishing products.