Care & Maintenance
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Wipe furniture surfaces with a damp cloth in a weak solution of mild detergent, dry off with a clean cloth.
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Do not use any furniture polish, cleaner or wax, as such products cause a residue build-up, which has a detrimental effect and alters the appearance of the furniture.
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Do not allow hot or cold items to come in contact with the wooden surface and use coasters and mats where appropriate.
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Wipe off any stains and spillage immediately (especially bleaches, strong mineral acids or juices) to avoid permanent staining.
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Do not place furniture in direct sunlight or near a direct heat source.
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Laminate surfaces may be cleaned with detergents, provided they are not abrasive and do not contain acids or bleach.
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Do not use wooden furniture outdoors, unless specified so.
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For outdoor wooden furniture (typically iroko or teak), we recommend oiling the surface at least every six months.
UPHOLSTERED FURNITURE:
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Upholstery should be brushed with a soft cloth or gently vacuumed on a weekly basis to remove dirt and dust.
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Do not use soap, ammonia, bleach or other cleaners intended for use on hard surfaces.
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Spills on a fabric can be removed with a dry cloth if done immediately, professional dry cleaning might be required for more stubborn stains.
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Avoid soaking the fabric and vigorous rubbing, instead gently blot the spillage.
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No fabric is stain resistant unless specified.
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Leather upholstery is likely to have natural scars and over time is susceptible to stretching and subsequent bagging.
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Do not use creams, waxes or polishes on leather, instead use a damp cloth to remove grease and dust.
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Apply a leather conditioner every six months to prevent the leather from drying.
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Faux leather may be cleaned with a damp, soft cloth using lukewarm water.
METAL FURNITURE:
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Clean regularly with a soft damp cloth.
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Do not use any abrasive or powder detergents that could damage the polished surface.
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Do not allow hot or cold items to come in contact with the metal surface and use coasters and mats where appropriate.
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Spillages should be removed immediately, acidic liquids will mark the surface very quickly.
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Use a furniture polish to restore a stainless surface that has lost its shine.
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To remove minor scratches, re-polish the surface with iron-free abrasives (such as nylon pads), do not use ordinary steel wool as this will damage the surface.
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Do not use products containing ammonia, strong acid solutions or abrasive cleaners, which may damage the lacquer.
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Do not use metal furniture outdoors, unless previously specified.
GLASS:
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Use glass cleaner and a dry, soft cloth to buff.
OUTDOOR FURNITURE:
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Soft furnishing should not be left outside during rain.
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Wooden furniture should be re-treated regularly (twice a year) with wood oil to maintain its appearance.
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Wooden furniture should be stored away in winter.
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Clean wooden furniture regularly with a mild detergent solution and a soft cloth.
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Grease spots can be removed with a de-greasing agent and gentle scrubbing, followed by rinsing with cold water.
POLYPROPYLENE OR POLYETHYLENE:
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Clean with a damp, soft cloth using lukewarm water.
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Do not use detergents containing bleach.
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For stubborn marks, use a non-abrasive cleaning cream or white distilled vinegar and baking soda.
STONE, MARBLE, QUARTZ AND CONCRETE:
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Stone is durable, but also porous and more likely to stain.
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Acidic food (such as tomato, mustard, fruit juice, wine, coffee) will cause a permanent stain.
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Wipe the surface with warm water and soap.
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Do not clean any stone or marble with aggressive sanitising sprays, including D10 cleaner and abrasive cleaning cloths.
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Stone surfaces can be polished using standard polishing products.