Care & Maintenance

Wipe furniture surfaces with a damp cloth in a weak solution of mild detergent, dry off with a clean cloth.
Do not use any furniture polish, cleaner or wax, as such products cause a residue build-up, which has a detrimental effect and alters the appearance of the furniture.
Do not allow hot or cold items to come in contact with the wooden surface and use coasters and mats where appropriate.
Wipe off any stains and spillage immediately (especially bleaches, strong mineral acids or juices) to avoid permanent staining.
Do not place furniture in direct sunlight or near a direct heat source.
Laminate surfaces may be cleaned with detergents, provided they are not abrasive and do not contain acids or bleach.
Do not use wooden furniture outdoors, unless specified so.
For outdoor wooden furniture (typically iroko or teak), we recommend oiling the surface at least every six months.

UPHOLSTERED FURNITURE:

Upholstery should be brushed with a soft cloth or gently vacuumed on a weekly basis to remove dirt and dust.
Do not use soap, ammonia, bleach or other cleaners intended for use on hard surfaces.
Spills on a fabric can be removed with a dry cloth if done immediately, professional dry cleaning might be required for more stubborn stains.
Avoid soaking the fabric and vigorous rubbing, instead gently blot the spillage.
No fabric is stain resistant unless specified.
Leather upholstery is likely to have natural scars and over time is susceptible to stretching and subsequent bagging.
Do not use creams, waxes or polishes on leather, instead use a damp cloth to remove grease and dust.
Apply a leather conditioner every six months to prevent the leather from drying.
Faux leather may be cleaned with a damp, soft cloth using lukewarm water.

METAL FURNITURE:

Clean regularly with a soft damp cloth.
Do not use any abrasive or powder detergents that could damage the polished surface.
Do not allow hot or cold items to come in contact with the metal surface and use coasters and mats where appropriate.
Spillages should be removed immediately, acidic liquids will mark the surface very quickly.
Use a furniture polish to restore a stainless surface that has lost its shine.
To remove minor scratches, re-polish the surface with iron-free abrasives (such as nylon pads), do not use ordinary steel wool as this will damage the surface.
Do not use products containing ammonia, strong acid solutions or abrasive cleaners, which may damage the lacquer.
Do not use metal furniture outdoors, unless previously specified.

GLASS:

OUTDOOR FURNITURE:

Soft furnishing should not be left outside during rain.
Wooden furniture should be re-treated regularly (twice a year) with wood oil to maintain its appearance.
Wooden furniture should be stored away in winter.
Clean wooden furniture regularly with a mild detergent solution and a soft cloth.
Grease spots can be removed with a de-greasing agent and gentle scrubbing, followed by rinsing with cold water.

POLYPROPYLENE OR POLYETHYLENE:

Clean with a damp, soft cloth using lukewarm water.
Do not use detergents containing bleach.
For stubborn marks, use a non-abrasive cleaning cream or white distilled vinegar and baking soda.

STONE, MARBLE, QUARTZ AND CONCRETE:

Stone is durable, but also porous and more likely to stain.
Acidic food (such as tomato, mustard, fruit juice, wine, coffee) will cause a permanent stain.
Wipe the surface with warm water and soap.
Do not clean any stone or marble with aggressive sanitising sprays, including D10 cleaner and abrasive cleaning cloths.
Stone surfaces can be polished using standard polishing products.

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